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Advancing organizational reliability / Karlene H. Roberts -- The multiple meanings and models of reliability in organizational research / Rangaraj Ramanujam -- Three lenses for understanding reliable, safe, and effective organizations : strategic design, political, and cultural approaches / John S. Carroll -- Mindful organizing / Kathleen M. Sutcliffe -- Reliability through resilience in organizational teams / Seth A. Kaplan & Mary J. Waller -- How high reliability mitigates organizational goal conflicts / Peter M. Madsen & Vinit Desai -- Organizational learning as reliability enhancement / Peter M. Madsen -- Metaphors of communication in high reliability organizations / Jody L.S. Jahn, Karen K. Myers, & Linda L. Putnam -- Extending reliability analysis across organizations, time, and scope / Paul R. Schulman & Emery Roe -- Organizing for reliability in health care / Peter F. Martelli -- Organizing for reliability in practice : searching for resilience in communities at risk / Louise K. Comfort -- Applying reliability principles : lessons learned / W. Earl Carnes.
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