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Preface xvii -- Acknowledgments xxvii -- About the Author xxix -- About the Companion Website xxxi -- Part 1 Content Management Basics for Digital Platforms -- 1 Introduction to Digital Platforms 3 -- 1.1 Enterprise Digital Ecosystem 4 -- 1.2 Concepts of Enterprise Content Management (ECM) 15 -- 1.3 Enterprise Digital Strategy and Content Strategy 20 -- 1.4 Digital Content Management and Enterprise Search: An Overview 28 -- 1.5 Chapter Summary 30 -- 2 Content Strategy 32 -- 2.1 Overview of Content Strategy 32 -- 2.2 Prerequisites for Content Strategy 38 -- 2.3 Defining Content Strategy 41 -- 2.4 Content Strategy Case Study 73 -- 2.5 Chapter Summary 79 -- 3 Basics of Content Management Systems 82 -- 3.1 What Is a Content Management System? 82 -- 3.2 CMS Key Design Principles 89 -- 3.3 CMS Capabilities and Attributes 92 -- 3.4 Content Lifecycle Management in CMS 98 -- 3.5 A Brief Description of Open Source CMS and JCR 100 -- 3.6 Chapter Summary 102 -- 4 Content Management System Architecture 104 -- 4.1 CMS Design and Architecture 104 -- 4.2 Modern CMS Architecture Patterns 106 -- 4.3 CMS Value Articulation and Solution Principles 113 -- 4.4 CMS Solution Design Principles 114 -- 4.5 Design of CMS Solution Components 118 -- 4.6 CMS Operations Management 130 -- 4.7 Realizing Content Strategy with CMS 137 -- 4.8 CMS Reference Architectures 137 -- 4.9 Chapter Summary 152 -- 5 Development Using Templates and Workflows 154 -- 5.1 CMS Template Design 154 -- 5.2 Authoring Content Using an Authoring Template 160 -- 5.3 Chunking and Templates for Chunks 165 -- 5.4 Template Support among Various CMS 178 -- 5.5 Case Study: Building Content Templates for a Web Support Site 179 -- 5.6 Content Workflows 183 -- 5.7 Case Study: Modeling Workflow for a Knowledge Management System 189 -- 5.8 Chapter Summary 192 -- 6 Content Information Architecture, Taxonomy, and Metadata 195 -- 6.1 Intuitive Information Architecture 196 -- 6.2 Introduction to Taxonomy and Metadata 202 -- 6.3 Metadata Usage in Relevant Content Discovery 208.
6.4 Integration of Metadata with CMS 208 -- 6.5 Metadata Standards and Formats 210 -- 6.6 Case Study: Content Metadata to Increase Search Effectiveness 212 -- 6.7 Other Utilities of Content Metadata 214 -- 6.8 Taxonomy Governance 216 -- 6.9 Chapter Summary 217 -- Part 2 Advanced Content Management -- 7 Content Integration and Content Standards 221 -- 7.1 Content Integration Requirements 221 -- 7.2 CMS Integration View 222 -- 7.3 CMS Integrations 225 -- 7.4 CMIS-Based Integration 235 -- 7.5 CMS Integration with Other Systems 237 -- 7.6 Content Standards 237 -- 7.7 Chapter Summary 250 -- 8 Digital Asset Management and Document Management 253 -- 8.1 Digital Asset Management (DAM) 254 -- 8.2 Document Management 263 -- 8.3 Chapter Summary 270 -- 9 Content Migration 272 -- 9.1 Content Migration 272 -- 9.2 Chapter Summary 295 -- 10 Content Governance: Validation, Analytics, KPIs, SEO, and Evaluation 297 -- 10.1 Content Validation 298 -- 10.2 Content Analytics and KPIs 304 -- 10.3 Content SEO 312 -- 10.4 CMS Evaluation Framework 315 -- 10.5 Appendix: WCMS Features 322 -- 10.6 Chapter Summary 325 -- 11 Content Security 327 -- 11.1 Content Security Vulnerabilities and Mitigation Steps 327 -- 11.2 Generic Content Security Scenarios 333 -- 11.3 Security Testing 337 -- 11.4 Security Best Practices 339 -- 11.5 Case Study: Security Testing for a CMS Application 344 -- 11.6 Chapter Summary 350 -- 12 Content Infrastructure and Performance Optimization 352 -- 12.1 CMS Infrastructure Architecture 352 -- 12.2 Content Performance Optimization 358 -- 12.3 Content Performance Key Performance Indicators (KPIs) 364 -- 12.4 Content Performance Validation 365 -- 12.5 Content-Related Best Practices 366 -- 12.6 Chapter Summary 373 -- Part 3 Enterprise Search Technologies -- 13 Introduction to Enterprise Search 377 -- 13.1 Introduction to Enterprise Search 378 -- 13.2 Enterprise Search Overview 383 -- 13.3 Enterprise Search capabilities 389 -- 13.4 Enterprise Search Features 392 -- 13.5 Chapter Summary 397.
14 Advanced Enterprise Search 398 -- 14.1 Federated Search 398 -- 14.2 Advanced Search Features 403 -- 14.3 Enterprise Semantic Search 409 -- 14.4 People Search and Social Search 412 -- 14.5 Mobile Search 415 -- 14.6 Big Data Search 415 -- 14.7 Search Engine Optimization (SEO) 417 -- 14.8 Case Study: Information Management Portal Driven by Apache Solr 422 -- 14.9 Chapter Summary 424 -- Further Reading 427 -- Index 429.
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