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Impact of informal networks on knowledge management strategyn/ Tony Jewels, Alan Underwood -- Knowledge capture between consultancies and freelance subcontractors / W. A. Taylor, N. A. Boraie -- Awareness matters in virtual communities / Farhad Daneshgar -- Corporate memories : Tombs or wellsprings of knowledge? / Meliha Nandzic, Glenn Neswell -- Knowledge discovery process and introduction of domain knowledge / Katsutoshi Yada -- The organizational characteristics of knowledge-centricity / Jonathan Pemberton, George Stonehouse -- Making knowledge management system an effective tool for learning and training / Albert C. K. Leung -- Web service modeling framework for the enhanced enhanced data warehouse / Krzysztof Wecel, Pawel Jan Kalczynski, Witold Abramowicz -- Enterprise portals and knowledge management processes / Abdus Sattar Chaudry -- Amalgamating ontological modeling with bluetooth service discovery / Maria Ruey-Yuan Lee, Ching Lee -- Effective integration of computer-supported collaborative learning into knowledge management structures : a model and an evaluation framework / Francisco Milton Mendes, Francisco Vilar Brasiliera -- The European challenge of KM and innovation : a skills and competence portfolio for the knowledge worker in SME's / Ana Maria R. Correira, Anabela Sarmento -- Role of knowledge creation in competitive advantage / Patricia C. Miller -- Promoting organizational knowledge sharing / Jack S. Cook, Laura Cook -- Value creation through customer derived revenue / Michael Hall.
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