서지주요정보
The QUIPUDATA case implementing a quality initiative in an IT organization / [electronic resource]
서명 / 저자 The QUIPUDATA case [electronic resource] : implementing a quality initiative in an IT organization / Martin Santana-Ormeño ... [et al.].
저자명 Santana-Ormeño, Martin.
단체명 Santana-Ormeño, Martin.
발행사항 Hershey, PA : Idea Group Pub., c2003.
Online Access http://search.ebscohost.com/login.aspx?direct=true&scope=site&db=nlebk&db=nlabk&AN=73781URL

서지기타정보

서지기타정보
청구기호 HD9696.2.P4 S36 2003eb
형태사항 [504]-520 p. : ill.
언어 English
일반주기 "#IT5685."
Chapter of: Annals of cases on information technology, Volume 5. Hershey, PA : Idea Group Inc., c2003.
Caption title.
서지주기 Includes bibliographical references (p. 515).
주제 Computer service industry --Peru --Management --Case studies.
Data processing service centers --Peru --Information technology --Case studies.
Information technology --Management --Case studies.
Information resources management --Case studies.
ISBN 058543347X (electronic bk.)
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