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I: Trust in performing -- 1. Managing knowledge-based organizations through trust / Maija-Leena Huotari, University of Oulu, Finland, Mirja Iivonen, University of Tampere, Finland -- 2. Trust building as a management strategy / Mirja Iivonen, University of Tampere, Finland -- 3. Trust as capital: the foundation of management / Risto Harisalo, University of Tampere, Finland, Jari Stenvall, University of Lapland, Finland -- II: Trust in online communities -- 4. Managing cognitive and affective trust in the conceptual R&D organization / Diane H. Sonnenwald, University of Bor?s, Sweden -- 5. Interpersonal trust in online partnerships: the challenge of representation / Elisabeth Davenport, Napier University, UK, Leo McLaughlin, Napier University, UK -- III: Citizens' trust on institutions -- 6. Usability of websites contributing to trust in e-commerce / Kai ??rni, University of Oulu, Finland, Saana Kaleva, University of Oulu, Finland, Soile Hirvasniemi, University of Oulu, Finland, Terttu Kortelainen, University of Oulu, Finland -- 7. Citizens' trust in ministries -- Risto Harisalo, University of Tampere, Finland, Jari Stenvall, University of Lapland, Finland -- IV: Towards trust models -- 8. Trust in technology partnerships / Kirsimarja Blomqvist, Lappeenranta University of Technology, Finland, Pirjo St?hle, Lappeenranta University of Technology, Finland -- IX. Exploring the origins of new transaction costs in connected societies / Andreina Mandelli, SDA Bocconi graduate school of management, Italy -- X. Self-organization and new hierarchies in complex evolutionary value networks / Andreina Mandelli, SDA Bocconi graduate school of management, Italy -- XI. A belief-based model of trust / Rino Falcone, Institute of cognitive sciences and technologies, Italy, Cristiano Castelfranchi, Institute of cognitive sciences and technologies, Italy.
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