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pt. 1. From high-stakes gambling to certain success. Low-yield, conventional consulting versus high-yield, high-impact consulting. The five fatal flaws of conventional consulting. The bottom-line results of high-impact consulting -- pt. 2. The results-driven architecture of high-impact consulting. Define goals in terms of client results instead of consultant products. Match project scope to what the client is ready to do. Aim for rapid-cycle successes to generate momentum. Build a partnership to achieve and to learn. Leverage resources : more results with fewer consultants -- pt. 3. Creating high-impact partnerships. Create a contract for collaboration instead of a proposal for a job. Senior managers must insist that their people produce the results. Build communication bridges and overcome anxiety. Test the shift to high-impact consulting : it's all upside and risk-free.
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