| 청구기호 |
HC79.I55 .D37 1993 |
| 형태사항 |
x, 337 p. : ill. ; 24 cm.
|
| 언어 |
English |
| 서지주기 |
Includes bibliographical references and index.
|
| 내용 |
The nature of process innovation -- Selecting processes for innovation -- Information technology as an enabler of process innovation -- Processes and information -- Organizational and human resource enablers of process change -- Creating a process vision -- Understanding and improving existing processes --Designing and implementing the new process and organization -- Process innovation and the management of organizational change -- Implementing process innovation with information technology -- Product and service development and delivery processes -- Customer-facing processes -- Management processes -- Summary and conclusions -- Appendix A: Companies involved in the research -- Appendix B: The origins of process innovation.
|
| 주제 |
Information technology.
Technological innovations.
Organizational change.
Production engineering.
|
| LCCN |
92021959
|
| ISBN |
0875843662 (acid-free paper) : |
