청구기호 |
HD66 .R86 2008 |
형태사항 |
xii, 238 p. : ill. ; 24 cm.
|
언어 |
English |
서지주기 |
Includes bibliographical references (p. 217-223) and index.
|
내용 |
1. A team in conflict -- 2. Where conflict comes from, and why it is so hard to manage -- 3. Creating the right climate -- 4. Constructive communication -- 5. Techniques for staying on trace -- 6. Special cases : global and virtual teams -- 7. Getting started on the road to conflict competence -- Epilogue.
|
주제 |
Teams in the workplace --Management.
Interpersonal conflict.
Conflict management.
|
LCCN |
2008004730
|
ISBN |
9780470189474 (cloth)
0470189479 (cloth)
|