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Technology and standards. Groupware technology and applications : an overview of groupware / David Coleman -- Electronic mail and messaging / Karl Wong -- Workflow : applying automation to group processes / Ronni T. Marshak -- Group calendaring and scheduling / Jack Perry -- The collaborative imperative for document management systems / James H. Bair -- Electronic meeting systems : ten years of lessons learned / Jay F. Nunamaker, Jr., Robert O. Briggs, Daniel D. Mittleman -- Vendor strategies. Notes for Lotus and the world : sighting the goal / Jeffrey P. Papows -- Microsoft exchange : integrating messaging and groupware in a unified information-sharing environment / Greg Lobdell -- IBM and the role of groupware in the enterprise / Richard J. Sullivan -- Digital's client-server solutions for workgroup integration / Dilip Phadke and Don Harbison.
Novell's groupware strategy / Bob Young -- Implementation & management strategies and case studies. Designing team support applications to meet business objectives / Marvin L. Manheim, Nicholas J. Vlahos, Yinyi Xie -- The implementation of enterprise-ware at the World Bank : a case study / Lesley-Ann Schneier -- Groupware at the Bank of Montreal / Michael Frow -- Meetingware and organizational effectiveness / Carl Di Pietro -- Building computing solutions with the team metaphor / Hugh W. Ryan -- The use of groupware in the big "6"-- Coopers & Lybrand / Frank Lancione -- Groupware implementation strategies / Dr. Peter R. Huckle, Tracey Shearmon -- Possibilities, pitfalls, and partners / Alexia Martin.
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