서명 / 저자 |
The Malcolm Baldrige National Quality Award : a yardstick for quality growth / Maureen S. Heaphy, Gregory F. Gruska ; [foreword by William A.J. Golomski].
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저자명 |
Gruska, Gregory F;Heaphy, Maureen S |
발행사항 |
Reading, Mass. : Addison-Wesley, c1995.
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총서명 |
Engineering process improvement series
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