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Introduction / Charles Heckscher and Lynda M. Applegate -- Defining the post-bureaucratic type / Charles Heckscher -- Teams, performance, and rewards : will the post-bureaucratic organization be a post-meritocratic organization? / Anne Donnellon and Maureen Scully -- Cognitive reapportionment : rethinking the location of judgment in managerial decision making / Benn R. Konsynski and John J. Siviokla -- The virtual organization : bureaucracy, technology and the implosion of control / Nitin Nohoria and James D. Berkely -- Transformational processes / Charles Heckscher, Russell A. Eisenstat, and Thomas J. Rice -- The paradox of quality management : commitment, ownership, and control / Janice A. Klein -- Bereaucracy : can we do better? We can do worse / Frederick M. Gordon -- Constraints on the interactive organizations as an ideal type / David Krackhardt -- Allen-Bradley's ICCG case study : a commentary / Nitrin Nohria and James D. Berkley -- Lakeville Chemical Plant / Charles Heckscher.
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