| 서명 / 저자 |
Crisis management by apology [electronic resource] : corporate responses to allegations of wrongdoing / Keith Michael Hearit.
|
| 발행사항 |
Mahwah, N.J. : Lawrence Erlbaum Associates, c2006.
|
| 총서명 |
LEA's communication series
|
| Online Access |
https://ebookcentral.proquest.com/lib/kaist/detail.action?docID=261407URL
|
