| 청구기호 |
HD2769.15-.2 |
| 형태사항 |
XXIV, 308 p. 47 illus., 39 illus. in color. online resource.
|
| 언어 |
English |
| 내용 |
Chapter 1. Understanding the business of personal change -- Chapter 2. Managing services versus transformations -- Chapter 3. Helping as a complex system -- Chapter 4. TCOM -- Chapter 5. Communimetrics—Measurement in TCOM -- Chapter 6. Setting the stage: Establishing and maintaining a TCOM organization -- Chapter 7. TCOM at the individual level -- Chapter 8. TCOM at the program level -- Chapter 9. Creating and managing systems that care -- Chapter 10 ‘Doing’ TCOM: strategies, barriers, and opportunities for implementing and sustaining -- Chapter 11. Social and political considerations in evolving effective helping systems -- Chapter 12. Developing and managing the field of TCOM.
|
| 주제 |
Nonprofit organizations.
Health services administration.
Service industries.
Non-Profit Organizations and Public Enterprises.
Health Care Management.
Services.
|
| 보유판 및 특별호 저록 |
Springer Nature eBook
Printed edition: 9783031077807
Printed edition: 9783031077821
Printed edition: 9783031077838
|
| ISBN |
9783031077814 |
| 기타 표준번호 |
10.1007/978-3-031-07781-4 |
