The Information system is making significant effects on the business-logic of entire industries and it’s investment keeps larger. So many researches have kept trying to measure Information systems’ performances.
The BalancedScoredCard(BSC) is one of the most powerful frameworks of measuring performances. As we were interested in the effects of Information system, there were some trials to adapt the BSC’s concept into the area of evaluating Information systems’ performances.
This paper is a sort of them. The existing researches had focuses on the entire performance related to Information systems, for instance, it’s strategy, it’s development and it’s maintenance, but this paper is only into the area of developing Information system.
This shows critical success factors(CSFs) and key performance indicators(KPIs) for measuring performances about developing Information system. This tries to supplement reliabilities of CSFs and KPIs through some Interview with related people and case study about related companies.