The growing competition in the global market enforces companies to look for new opportunities so that they can enhance productivity and reduce cost. So far, the cost reduction was focused on production process. But with the development of production method and management skill, we can’t expect any further cost reduction in the production process. Therefore, many companies have been interested in enhancing purchase process that is a part of the supply chain. It’s no wonder that companies have a great interest in new purchase process, B2B electronic commerce, based on the internet. However, most of the companies don’t know which method will lead them to success.
This thesis suggests a solution to this difficult situation by designing an expert system called B2B Electronic Commerce Planning Advisor. The study is composed of several stages.
First, classifies strategic goals of B2B electronic commerce in the point of value chain. Second, suggests methods of each goal in detail. Third, defines strategic conditions that can vary with the characteristics of each company. Then, these conditions are matched with methods. In the middle of this process, matching rules are created. These rules are used in realizing an expert system. Furthermore, several markets are analyzed and some characteristics which can be improved by adopting B2B electronic commerce are extracted. Those characteristics of each market were used as inputs to the expert system. Finally, induced appropriate strategic methods of each market.
